Privacy Policy

1. Introduction

MissionFlow Platform ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform and services.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number
• Mailing address and billing information
• Payment information (processed through secure third-party processors)
• Tax identification numbers, when required
• Project descriptions and mission statements

2.2 Donor Information

• Donor names, contact information, and donation amounts
• Payment information (processed securely)
• Communication preferences

2.3 Automatically Collected Information

• IP addresses, browser type, and device information
• Website usage data and analytics
• Cookies and similar tracking technologies

2.4 Third-Party Information

• Information from payment processors, banks, and financial institutions
• Social media profile information when you connect accounts
• Public information related to grants and charitable activities

3. How We Use Your Information

We use collected information to:

• Provide and maintain Platform services
• Process donations and generate tax receipts
• Facilitate grant applications and reporting
• Ensure compliance with legal and regulatory requirements
• Communicate with users and donors
• Improve our services and user experience
• Prevent fraud and maintain security

4. Information Sharing and Disclosure

4.1 Fiscal Sponsor

We share necessary information with Iglesia Del Evangelio Pleno De Miami Inc for fiscal sponsorship, compliance, and tax-exempt purposes.

4.2 Service Providers

We may share information with trusted third-party service providers who assist in operating our Platform, including:

• Payment processors
• Email service providers
• Analytics providers
• Customer support tools

4.3 Legal Requirements

We may disclose information when required by law, court order, or government request.

4.4 Business Transfers

Information may be transferred in connection with a merger, acquisition, or sale of assets.

5. Donor Information

5.1 Donor Privacy

We respect donor privacy and will not sell, rent, or share donor information except as necessary for:

• Processing donations and providing receipts
• Compliance with legal requirements
• Fulfilling donor requests

5.2 Anonymous Donations

Donors may request anonymity, and we will honor such requests where legally permissible.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls and employee training

7. Data Retention

We retain personal information for as long as necessary to:

• Provide services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain required records for tax and regulatory purposes

8. Your Rights and Choices

8.1 Access and Correction

You may request access to or correction of your personal information.

8.2 Data Portability

You may request a copy of your data in a portable format.

8.3 Deletion

You may request deletion of your personal information, subject to legal retention requirements.

8.4 Communication Preferences

You may opt out of marketing communications while still receiving transactional messages.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and advertisements
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

10. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Children's Privacy

Our Platform is not intended for children under 18. We do not knowingly collect personal information from children under 18.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected
• Delete personal information
• Opt out of the sale of personal information
• Non-discrimination for exercising privacy rights

13. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the Platform or by email.